Self-Exclusion Guide: Creating Support Tickets for Account Breaks

Setting Up Account Breaks on 11X Play

Gaming should always remain a positive source of entertainment. If you feel you need a break, we offer quick self-exclusion options on our platform.

1. Requesting a Cooling-Off Freeze

You can request a temporary account freeze for a week, a month, or up to six months. During this period, you will be blocked from making deposits or placing bets.

2. Contacting Customer Care

Connect with our WhatsApp helpdesk +91 8233428454 to submit an exclusion ticket and set up boundaries responsibly today.